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We are able to exchange or provide a store credit if your merchandise is returned and received within 14 days from the date of purchase.
Please contact us at firstname.lastname@example.org for a return authorization number and to ensure that it is not a final sale item. You must write this number on the outside of the box in order for your return to be accepted. After 14 days, all sales are final. Unfortunately, we do not provide refunds/credits for shipping/handling charges for returns over 14 days or final sale products.
vintagestyleliving.com asks that merchandise be returned in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging and that you include a copy of the invoice or packing slip with your reason for return. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer and a restocking fee may apply.
Items returned without a return authorization number, past 14 days, or not in original condition will be returned to customer at the customer's expense.
We are not responsible for shrinkage or bleeding as a result of washing your item(s).
Shipping charges incurred for exchanges will be billed to customer who placed the original order unless otherwise specified. Credits to credit cards could take up to approximately two weeks to process from the time the return is received and processed.
Cancelled or modified orders must be done within 24 hours. Call or email your request, we will do everything we can to assist you. If the order has been shipped we will not be able to cancel or modify the order, it would then be the customer's responsibility to send the package back to vintagestyleliving.com and the original return/ exchange policy will be applied.
Exchanged items along with orders that use a store credit are not eligible for free shipping.
PLEASE NOTE: All Final Sale merchandise is Final Sale, NO RETURNS, NO EXCHANGES.